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Taking the My Michael’s Custom Framing Survey

  • Feedback is available in three languages
  • The status of completion can be checked
  • Michael’s customer service number is available

When a customer goes to the trouble of having an item customized it can be assumed the item being made holds a signification amount of value (whether it be monetary, sentimental, or both).  With that being said, the company providing such a service would be wise to follow up with its customers to see how everything went.  Michael’s is now answering the call to action through an online customer survey meant to gather information about the qualify of its custom framing services.  Those who wish to participate can begin by going to the My Michael’s Custom Framing page and clicking the Start button to begin answering the available questions.  Customers who are wondering how far along they are in the process can get a quick completion status update by glancing at the progress bar located at the bottom of the page (it even shows an exact completion percentage for those who are sticklers for detail).  Once the survey is completed a validation code will be received that can be used to redeem the offer listed on the survey invitation (because a nice little reward is ALWAYS appreciated!)

Available Collections from Michael’s Custom Framing

  • Hampton Collection – Frames for those who like to kick back and relax while admiring art
  • Oxford Street Collection – Featuring bold styles that have stood the test of time (a safe play)
  • Cityscape Collection – Moderns styles defined by clean lines (sure to impress the hipsters!)
  • Manor Park Collection – Frames that take grandeur to a new level (wedding pics maybe?)

Those who prefer to change the language used to complete the survey can do so by clicking the links posted at the beginning of the process (English, Spanish, and French are available).  Participants who want to take a few minutes to go over the survey’s Privacy Policy can do so by clicking the link posted at the bottom right hand side of the My Michael’s Custom Framing page.  Questions for the store can be addressed by calling the Michael’s toll-free customer service number (when in doubt it’s always nice to hear the voice of a friendly customer service agent).

Michael’s Customer Service

  • 800-MICHAELS (800-642-4235)


Published in Customer Feedback