Skip to content → – Redeem Vacation & Access Account Status


  • A Certificate Number can be entered to begin the redemption process
  • Registered users can login using the email address associated with their account

A vacation can be a fun and relaxing way to shred the built up stress accumulated from the daily grind.  When a vacation comes from a lucrative special offer it tends to be even more fun and relaxing.  Individuals who have received a special vacation offer can begin the redemption process by pulling up the Go CRV page and registering with a 9 digit Certificate Number.  Those having problems locating the Certificate Number can refer to the sample image posted to the right of its entry field (the ? icon will need to be clicked to bring up the sample image).  Returning users who have already registered with Go CRV can check the status of their vacation offer by entering their email address and hitting the Submit button.

What else do i need to know about my vacation offer?

  • Individuals who received a gift card with their certificate will receive an instructional email on how to redeem the card (approximately 5 days after confirming reservations)
  • Deposits made towards the vacation are used for reservation security and will be applied towards government taxes, agency fees, and traveler imposed fees
  • After the deposit is received correspondence will be sent directing recipients to Go CRV in order to submit their selected travel dates
  • Travelers can upgrade their vacation by contacting the Reservations Department (reservation agents will also process all travel dates and secure travel arrangements)
  • Payment of deposits require 2-4 weeks of processing time (there is no time limit on when a deposit must be sent in)

Travelers can also register by sending in the registration coupon attached to their certificate (as opposed to registering at the Go CRV page).  Those in need of further assistance can contact customer service.

Customer Service Department

  • 954-525-1777 – (Monday through Friday from 9 AM to 5 PM Eastern time)
  • Registration Mailing Address – PO Box 24527, Fort Lauderdale, FL 33307-4527


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